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Shipping & Delivery Policy

Shipping  & Delivery

A. Shipping

1. Shipping and Charges

Orders are shipped within 7 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms

MagneSSa is not liable for any delay in delivery by the Courier Company / postal authorities and only guarantees to hand over the consignment to the Courier Company or postal authorities within 7 working days from the date dispatch or as per the delivery date agreed at the time of order confirmation.

Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order).

MagneSSa is in no way responsible for any damage to the order while in transit to the buyer.

2. How long will it take to receive the ordered products? 

MagneSSa attempts to process every order upon receiving the payment and ship/dispatch within 2 working days. Normally you should receive your ordered products in 5-7 working days. Exact shipping time depends on the availability of certain products and will be communicated during the process of ordering. 

 B. Delivery Policy: 

MagneSSa has partnered with genuine transporter for shipment of products in India. Depending upon your location and reach, we also employ other domestic but reliable service providers to deliver products. 

C. Return/Modify/Cancel

1. Can I return products if I am not fully satisfied with? 

To ensure your shopping experience with MagneSSa is completely hassle-free, we provide you the option to return products only if there are a quality issue with the product.
 You can place a request for returns through Customer Support Team within 30 days from the date of dispatch your product. Please refer to our Returns Policy for more details. 

 To be eligible for returns, the products must be in unused and resalable condition.

2. Can I cancel the order after it is placed? 

While there is no option for customer to cancel the order on his or her own, once the payment is made, you can get in touch with Customer Support Team as soon as possible with your order number. As long as your order has not been processed, we can cancel it and refund your amount. 

3. Can I modify my order after placing it? 

We understand that in cases, you may want to add or delete new products or make changes in the ordered quantity of a product in your placed order. You may even require to have your shipping address updated. These changes are allowed till we have begun processing your order. For such requests, please get in touch with Customer Support Team immediately.