If a customer is unhappy with products he/she can return it within 30 days from the date of purchase.
Usage should not exceed more than 30% of the total quantity.
Customer cannot return to company. He can only return to the distributor from whom he has purchased. After filling a prescribed form distributor can exchange the used product with a fresh product without any cost upon submitting the original invoice.
Once a customer returns the product he/she will not be
entitled to make any further purchases.
Since only satisfied customers can become distributors, he/she cannot claim refund, can only exchange the product from the company.
Distributors can cancel the first order against the termination of his distributorship before the cut- off date of the same week.
Once a distributor cancel his first order he will not be entitled to have a new distributorship for the next 90 days from the date of cancellation.